NOVUS DENTAL SUPPLIES - RETURN POLICY
WHAT can be returned?
Any item ordered directly through our site can be returned within 30 days. If an item is ordered through one of our distributors you would need to return
it to the distributor.
WHEN do items need to be returned by?
Any items may be returned within 30 days for a full refund.
WHERE do items need to be returned to?
Returns should be sent to our office listed on our Contact Us page.
HOW do customers return items?
Please package the item(s) and include your original order # and the doctor's name and address so that we may locate your order. Please include your reason for return.
SHIPPING for returns?
Your original shipping and handling charge will be credited.
CREDIT for returns?
Once the return has been processed, the credit card used for the order will be credited the full amount of the order including shipping and handling charges.
Please return in a padded envelope or box with adequate packing material.